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Amazon Q Developer Pro is not accessible from VS Code Extension

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I have a root user and and an IAM User with admin rights. This IAM user has an IAM IDC Instance. Under this IAM IDC user instance, I created a user and added Q pro subscription. I logged into Amazon Q extension using IAM IDC creds but I cannot see the extension as "Pro" tagged anywhere. I could only see it as "Amazon Q" everywhere. I'm using this all for my personal use not associated with any organization or so. I'm using wrong creds for extension?

Also in my IAM IDC instance user page I could see only "QDefaultProfile" assigned as application. How can I add "Pro" tier? Is this the reason I'm still seeing "Free tier"?

1 Answer
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Based on the information you've provided, it seems you're encountering an issue with accessing Amazon Q Developer Pro from the VS Code extension. Let's go through a few potential reasons and solutions:

  1. Subscription Activation: If you've recently added the Q Pro subscription to the user, there might be a delay in activation. It can take up to 24 hours for the subscription to become active after being added to a user or group.

  2. Credential Verification: Ensure you're using the correct IAM Identity Center (IDC) credentials when logging into the Amazon Q extension. The credentials should be for the user you've added the Q Pro subscription to, not the root user or IAM admin user.

  3. Application Access: To verify if you have an active Amazon Q Developer Pro subscription:

    • Sign in to your AWS access portal using the IAM IDC credentials
    • Look for "Applications" and check if you see a "QDefaultProfile" application listed If you don't see this application, it indicates you're not subscribed to Amazon Q Developer Pro, and you should contact your administrator (in this case, yourself as the IAM admin) to ensure the subscription is properly set up.
  4. Extension Configuration: In VS Code, after installing the Amazon Q IDE extension:

    • Click on the Amazon Q icon in the sidebar
    • Choose "Use with Pro license" and select "Continue"
    • Enter your IAM Identity Center URL (Start URL) and set the appropriate region
    • Follow the authentication process, which should involve signing in with your Entra ID credentials
  5. Permissions: Ensure that the IAM Identity Center user has the necessary permissions to access Amazon Q Developer Pro. You may need to update the permissions set within IAM Identity Center.

If you've followed these steps and still don't see the "Pro" tag, it's possible there's a delay in the subscription activation or a configuration issue. You may want to wait 24 hours and try again, or double-check your subscription status in the AWS console.

If the problem persists, you might need to review the IAM permissions and ensure they allow the use of Amazon Q Developer Pro, or consider reaching out to AWS support for further assistance.
Sources
Accessing Amazon Q Developer using Microsoft Entra ID and VS Code to accelerate development | AWS DevOps & Developer Productivity Blog
Troubleshooting Amazon Q Developer Pro subscriptions - Amazon Q Developer
Troubleshoot Amazon Q Developer authentication errors in IDE | AWS re:Post

answered a year ago
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reviewed a year ago

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