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i need add @ALBAMBIN

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HI, i need add a technician @albambin to APP MONITRON in our project at TRN3, please anyone give us support with this issue, i cant add him.

1 Answer
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I understand you're trying to add a technician named @albambin to your Amazon Monitron project at TRN3. Here's how you can add a user with a technician role:

  1. First, ensure that @albambin has been added to your IAM Identity Center (formerly AWS SSO) by your account administrator. This step is necessary before you can add them to the Monitron project.

  2. Once @albambin is in IAM Identity Center, you can add them to your project using either the Amazon Monitron mobile app or web app.

Using the mobile app:

  • Log into the Amazon Monitron mobile app on your smartphone
  • Navigate to your TRN3 project, then to the Users list
  • Choose "Add user"
  • Enter @albambin's username
  • Select @albambin from the search results
  • Choose the "Technician" role
  • Tap "Add"

Using the web app:

  • Log into the Amazon Monitron web app
  • Navigate to your TRN3 project, then to the Users list
  • Enter @albambin's username
  • Select @albambin from the search results
  • Choose the "Technician" role
  • Click "Add user"

After adding @albambin, they should appear on the Users list. You'll need to send them an email invitation with a link to access the project and download the Amazon Monitron mobile app.

If you're still unable to add @albambin, make sure you have the necessary permissions (Admin role) in the project. If the issue persists, you may need to contact Amazon Monitron support for further assistance.

Please note that Amazon Monitron is no longer open to new customers, but existing customers can continue to use the service.
Sources
Adding a user - Amazon Monitron
Adding users as an admin - Amazon Monitron
Step 4: (optional) Add Amazon Monitron users to your project - Amazon Monitron

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answered 11 days ago

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