I lost gmail account

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First of all i lost my gmail account so when every i try to login my aws account it sends otp for my gmail,But some how i had a account ID and if needed i had aws access key id and secret access key for any other relevance,so can u plz help me with guidance.

asked 2 months ago74 views
1 Answer
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If you've lost access to your Gmail account associated with your AWS account, you can still potentially regain access to your AWS account. Here's some guidance:

  1. Contact AWS Support: Since you have your AWS account ID, you can reach out to AWS Support for assistance. They have processes in place to help verify your ownership of the account and can assist with updating the email address.

  2. Provide Verification Information: When contacting AWS Support, be prepared to provide information that proves your ownership of the account. This may include details about the AWS services you've used, billing information, or other account-specific data. Having your AWS access key ID and secret access key may be helpful in this verification process.

  3. Alternative Authentication: If you have set up any alternative authentication methods like multi-factor authentication (MFA) that don't rely on your Gmail account, you might be able to use those to access your account.

  4. Account Recovery: AWS Support might have alternative methods for verifying your identity and regaining access to your account. They may ask you security questions or provide other means of verification.

  5. Update Contact Information: Once you regain access to your AWS account, make sure to update your contact information to a new, accessible email address to prevent future access issues.

  6. Consider Security Measures: For future protection, consider setting up additional security measures for your AWS account, such as multi-factor authentication with a different authentication method (e.g., authenticator app or hardware token) to avoid similar issues in the future.

Remember, AWS takes account security very seriously, so the process of regaining access might take some time and require thorough verification steps.
Sources
I don't have access to the email for my AWS account | AWS re:Post
Change email address | AWS re:Post

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answered 2 months ago
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