I'm getting an "Operation not allowed" error when requesting access to Bedrock's models from an account with IAM administrator policy and verified payment method.

Question

Hi, I have followed the steps given by AWS to request access to Bedrock's models through filling the form asked but when I try to submit the form, I get that error:

![Error when trying to submit the request](/media/postImages/original/IM4Png0v1YRDGJXPaamAGtRw)

I previously made sure the IAM policy on the user is full access administrator and that the payment method associated to the account is active and validated by AWS.

Thanks in advance for your help.

Riku_Kobayashi · Answer

Hello.

If it's an IAM policy issue, you may be able to check the error details in the CloudTrail event history.  
https://docs.aws.amazon.com/awscloudtrail/latest/userguide/view-cloudtrail-events-console.html

If your AWS account is a member account of AWS Organizations, please check whether the operation is not denied by SCP.  
If there are no problems with either IAM or SCP, please try operating from the root user.  
You can sign in as the root user by following the steps in the document below.  
https://docs.aws.amazon.com/signin/latest/userguide/introduction-to-root-user-sign-in-tutorial.html

If you are unable to operate even after checking all of the above, there may be a problem with your AWS account.  
In that case, please open a case with AWS Support under "Account and billing".  
Inquiries under "Account and billing" can be made free of charge.  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

I'm getting an "Operation not allowed" error when requesting access to Bedrock's models from an account with IAM administrator policy and verified payment method.

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