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Can't receive verification message of Destination phone in SMS sandbox

0

I followed the steps of Quick start - SMS setup guide, Created a phone pool, Create a configuration set, Create a protect configuration, but in Test SMS sending - Destination number, when I sent verification code to my phone, I can't receive it. My phone number is a VoIP by BANDWIDTH, it can receive text message properly, even some other verification code. Why can't I receive this one?

Topics
Application IntegrationFront-End Web & MobileBusiness Applications
Tags
Amazon Simple Notification Service (SNS)Amazon Pinpoint
Language
English
Rocky
asked 21 days ago63 views
1 Answer
5

Certain SMS services and sandbox environments may encounter compatibility issues with VoIP numbers due to their unique configurations. Verification systems often apply distinct handling protocols to VoIP numbers compared to standard mobile numbers, despite their ability to receive text messages. Additionally, AWS Simple Notification Service (SNS) may impose restrictions that limit message delivery to VoIP numbers.

EXPERT
Kidd Ip
answered 20 days ago

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