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Have you looked at the "Metrics" tab to see what's going on with the underlying hardware? It's possible that you are running out of resources.
answered 4 years ago
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exactly my website newsquake i just installed it on lightsail london server dasboard keep crashing randomly and website frontend also struggling so much
answered 2 years ago
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+1 to this, looking at the instance metrics (and also logging into the linux instance itself and looking at what's happening there with linux tools).
Also, if a page takes 10 minutes to load, it'll make sense to just restart the instance as it's unusable as is anyway.