10DLC Brand registration won't accept support number

0

I'm trying to submit a 10DLC Brand registration in Pinpoint SMS, but it keeps being rejected because the Support Phone Number is invalid. The field shows "+1 555-0100" which isn't even a valid phone number in the first place (no area code) and it isn't accepted anyway. I've also tried the formats:

  • +1 (555) 555-5555
  • +1 555-555-5555
  • 1-555-555-5555
  • 555-555-5555
  • (555) 555-5555
  • 5555555555

But none of them are accepted. What do I need to enter here?

davidb
asked 3 months ago118 views
1 Answer
0
Accepted Answer

The magic format turned out to be +15555555555. The field hint should probably be updated to reflect that.

davidb
answered 3 months ago
profile picture
EXPERT
reviewed 23 days ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions