Cannot sign in on Chrome

Question

I don't log into AWS much, but, this morning when I tried, I cannot get past the login screen asking for email address. Yes, I have my credentials correct. I tried using Edge and it logged in without issue. I cleared cookies but nothing. Chrome refuses to connect.

What help did I get from Amazon? They told me they couldn't discuss such things with a user who was not logged it... I should log in and send them a contact! Wow! Obviously scraping the bottom of the IQ barrel there.

Answer

Since you are able to log in with a different browser and the login works with your credentials, You will want to troubleshoot your browser. You mentioned you already cleared cookies, so just double-check that all cookies with "aws" are removed. The next step in troubleshooting would be to disable any extensions in Chrome. Sometimes an extension can cause an issue. Then close and re-open your browser and try logging in again.

Thank you.

Cannot sign in on Chrome

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