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I've updated my Route 53 DNS records several times with no change.

0

I have updated my DNS records no less than 3 times these past 2 weeks, these results have never propagated. Can someone at AWS investigate?

Topics
ComputeNetworking & Content Delivery
Tags
Amazon Route 53Amazon Lightsail
Language
English
asked a year ago306 views
3 Answers
0

Hello.

I think you will need to open a technical support case with AWS Support to have an AWS representative check this kind of technical content.
To use AWS Support's technical support, you will need a developer plan or higher contract.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#choosing-severity

By the way, did you shorten the TTL of the record before making any changes?
Also, is it possible that DNS caching is being done in your local environment and the changes are not reflected?

EXPERT
answered a year ago
  • Sean Droke
    a year ago

    I find it patently ridiculous to pay for support for a lightsail hosted website that costs me $20/month. DNS isn't propagating, I have gone through all AWS documentation this is still the case, clearly it is an issue on the AWS end.

  • Riku_Kobayashi EXPERT
    a year ago

    If you are sure that the issue is with AWS, I recommend that you open a case with AWS Support under "Account and billing" and contact them. Inquiries under "Account and billing" can be made free of charge. https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

0

Hello,

Please have a check if the domain is registered with Amazon Route53.

If the domain is registered with Amazon Route 53 but still the changes are not being reflected then there could be any one of the possibility mentioned in this documentation.

AWS
answered a year ago
  • Sean Droke
    a year ago

    None of those issues apply, I have had Route 53 since the beginning of the domain, recent DNS changes are not applying. 1 hosted zone.

0

Hi,

Your Route53 registered domain comes with a default hosted zone in Route53 and they are configured such that the domain delegates DNS management to that hosted zone by having the name-servers in the registered domain match the name-servers provided by the hosted-zone.

Above you've also mentioned you are using Lightsail instance. Lightsail also provides DNS zones (similar to Route53's hosted zones) for DNS management. So the question is, have you created a DNS zone in Lightsail OR are continuing to use Route53's hosted zone?

If you have created a DNS zone in Lightsail, and the updates to records you are making is in this DNS zone, then please ensure you have updated the name-servers of the Route53 registered domain with the name-servers provided by Lightsail DNS zone and that update has been successful. Otherwise the domain is still delegating to the Route53 hosted zone and your changes in Lightsail DNS zone won't take effect because your domain is not delegating (or linked) to it.

Your can verify which DNS management your domain is delegating to by running command

dig NS <replace_with_your_domain_name>

and check the Name Servers from the response match whose provided name-servers -> Route53 hosted zone's OR Lightsail DNS zone's.

Thanks.

AWS
EXPERT
answered a year ago

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