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how do i fix my SMTP error on my WP site?

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My wordpress website was launched on lightsail, with DNS from Route53, i have setup my SES, and have updated my WP SMTP mail with with the right details but yet i still receive error when i try to authenticate. my website cannot send verification emails and password reset emails to subscribers. The error i received below

2022-03-17 22:25:11 CLIENT -> SERVER: QUIT 2022-03-17 22:25:11 SERVER -> CLIENT: 221 Bye 2022-03-17 22:25:11 Connection: closed

how do i fix this please??

2 Answers
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answered 6 months ago
  • it still is, i have requested to remove from Sandbox though. regardless i should still be able to authenticate my smtp right?

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Here is a doc in the Lightsail documentation on how to setup WordPress in Lightsail to use SES for sending emails: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-enabling-email-on-wordpress

answered 6 months ago

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