Need to login twice to Windows workspaces since update to client version


Since we updated to the Workspaces client version some of our users now need to log into their machine twice: first with the client and then again to the Windows instance (the remote access is not automatically granted with succesful login thru the client).

  • This only started after we updated the client to version
  • This only affect users which had migrated their machine from Windows Server 2016 to 2019
  • Users that are on Windows Server 2016 and did not migrate are not affected
  • The clients and the AWS workpaces are both on Windows OS.
  • The workspaces are WSP.

Has anyone encountered such scenario and found a fix? It is not a show stopper but it is annoying for the users affected.

asked 3 months ago30 views
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