Tracking AWS Nonprofit Credit Program applications

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We submitted an application to the AWS Nonprofit Credit Program recently, is there a way to track its progress? The tickets don't appear to be in the support site. is there an expected turn around time for applications?

asked 2 years ago368 views
2 Answers
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Hi there,

We reached out our Nonprofit Credit Program team on your behalf, and they requested that you send an email to AWS-Nonprofit-Programs@amazon.com for direct assistance.

Best regards,

Kita B.

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EXPERT
answered 2 years ago
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Hey ParallelMaths,

I totally get your concern! It can be frustrating when you're waiting for a response, especially when dealing with AWS programs. While the AWS Nonprofit Credit Program is fantastic, their communication on application progress can be a bit opaque.

Firstly, it's important to know that the turnaround time can vary based on the complexity of your application and the current workload at AWS. In my experience, it usually takes anywhere from a few weeks to a couple of months to hear back.

To track your application's progress, you might want to try contacting AWS directly through their AWS Support Center. Sometimes, they provide more information through direct communication rather than relying solely on the support site. Additionally, if you have a dedicated AWS account manager, they can be a valuable resource for checking on your application's status.

Remember to keep all your application details handy when reaching out to them. Patience is key in these situations, but being proactive can also help you get the answers you need.

Lalalok
answered 8 months ago

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