AWS not responding within 24 hours on System impaired

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Hi everyone, Has anyone had experience with AWS not responding within 24 hours on System impaired case ? Do you have suggestions on what to do in such a case? In case the AWS team sees this question, the number of my case is xxxxxxxxxx. Please help.

Edit: Removed case ID — Chrissy B.

asked a year ago98 views
1 Answer
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Hello,

I'm so sorry for the delay you experienced in receiving assistance. I have reviewed your case and can see that one of our support engineers has followed up with you. Thank you for your patience!

Best regards,

Kita B.

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answered a year ago

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