Wanted to re-open my closed aws account.

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I have raised the Case ID 174585309800111 but it's still in unassigned state. Can you please help me with re-opening my account.

asked 15 days ago37 views
1 Answer
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I understand you're looking to reopen your closed AWS account. While I can't directly assist with your specific case, I can provide some general information about reopening AWS accounts:

If your account was closed less than 90 days ago, you may be able to reopen it by contacting AWS Support. However, if it has been more than 90 days since the closure, unfortunately, the account cannot be reopened and the content will have been deleted.

Regarding your open support case (ID 174585309800111), it's normal for cases to take some time to be assigned, especially for account-related issues. The best course of action is to be patient and wait for AWS Support to review and respond to your case. They are the only ones who can assist with reopening accounts and have the necessary tools and authority to investigate your specific situation.

In the meantime, you can:

  1. Check your email for any communications from AWS about your account status.
  2. Gather any relevant documentation that might help support your case.
  3. Be prepared to provide additional information to verify your identity if requested.

If you urgently need access to AWS services and your account cannot be reopened, you may need to consider creating a new AWS account. However, please note that you cannot use the same email address that was associated with your closed account to create a new one.

Remember, AWS Support is your best resource for resolving this issue. Continue to monitor your case and respond promptly if they request any additional information.
Sources
Account is suspended or closed | AWS re:Post
Re-activate my AWS account | AWS re:Post
Reopen my account | AWS re:Post

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answered 15 days ago
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reviewed 15 days ago

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