Amazon Bedrock Claude models ThrottlingException - quota shows 0 on new account

Hello.

As shown in the URL below, many people, like you, have their Bedrock quota set to 0 when they create a new AWS account.
I suspect that the demand for Bedrock is so high that AWS is restricting new users from accessing it.
Since you've already contacted AWS support, please wait for their response.
https://repost.aws/ja/questions/QUyH8_GXJbQku_99_vKO0EDw/new-account-stuck-at-0-tpm-0-rpm-for-all-anthropic-models-in-eu-central-1-provisioning-issue

Incidentally, the "model access" mentioned in AWS re:Post Agent's AI-powered automated response feature has been discontinued and can no longer be used.
https://docs.aws.amazon.com/bedrock/latest/userguide/model-access.html
https://aws.amazon.com/about-aws/whats-new/2025/10/amazon-bedrock-automatic-enablement-serverless-foundation-models/

Amazon Bedrock now provides immediate access to all serverless foundation models by default for users in all commercial AWS regions. This update eliminates the need for manually activating model access, allowing you to instantly start using these models through the Amazon Bedrock console playground, AWS SDK, and Amazon Bedrock features including Agents, Flows, Guardrails, Knowledge Bases, Prompt Management, and Evaluations.

Also, please note that Bedrock quota requests may be rejected depending on the use case and usage, as described in the following documentation.
https://docs.aws.amazon.com/bedrock/latest/userguide/quotas-increase.html

Due to overwhelming demand, priority will be given to customers who generate traffic that consumes their existing quota allocation. Your request might be denied if you don't meet this condition.

I understand your frustration with getting started on Amazon Bedrock with a new account. Here's what you need to know about model access and quotas:

Model Access Requirements: Before you can use foundation models in Amazon Bedrock, you must explicitly request access to them. This is a separate step from quota management. You need to request model access through the Amazon Bedrock console, even for models that show default quotas in Service Quotas. Until model access is granted, you won't be able to invoke the models, regardless of quota values.

How to Request Model Access:

1. Navigate to the Amazon Bedrock console
2. Go to the Model access section (typically found in the left navigation panel)
3. Select the Claude models you want to use (Sonnet, Haiku, etc.)
4. Submit your access request
5. Wait for approval - this is typically processed quickly, often within minutes to hours

About Your Quota Situation: The zero values you're seeing in Service Quotas are likely because model access hasn't been granted yet. Once model access is approved, the default quota values should become active on your account. The ThrottlingException you're experiencing is most likely due to lack of model access rather than a quota provisioning issue.

Next Steps:

• Check the Model access page in the Bedrock console to see if you've requested and received access to the Claude models
• If you haven't requested access yet, submit the request through the console
• If you've already requested access, check the status of your request
• Once model access is granted, the default quotas should automatically apply

The support ticket you submitted for quota increases may not be necessary if the root cause is simply that model access hasn't been requested or granted yet.