Wordpress admin login reset not working | Lightsail | Bitnami

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Uploading new files to make the site live in WordPress, but logged out of WordPress and no users are being able to log in. Even after resetting the password in the terminal using bitnami command, I am not being able to log in to www.site.com/wp-admin. Please help to find a solution to this.

I followed the procedures described here: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/log-in-to-your-bitnami-application-running-on-amazon-lightsail Thanks.

asked 10 months ago342 views
4 Answers
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Is it possible to connect to the WordPress database you are using?
If possible, try following the steps below to directly edit the WordPress administrator's password in the database.
However, this operation is very dangerous and should always be performed after a backup has been made.
https://repost.aws/knowledge-center/lightsail-reset-wordpress-password

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EXPERT
answered 10 months ago
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EXPERT
reviewed 10 months ago
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Hi, We tried every step there with the default user and pass. Does not get me in. The link for "Modify the database password" show a 404 page, is there an active page?

Thanks for your help.

answered 10 months ago
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You will find the database password in this file.
Execute the following command to confirm.

sudo cat /home/bitnami/apps/wordpress/htdocs/wp-config.php
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EXPERT
answered 10 months ago
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Thanks for using Lightsail. This doc may help you configure your Wordpress instance correctly: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-quick-start-guide-wordpress

AWS
answered 10 months ago

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