.name domain name registration

Question

Hello. 
We were trying to register a new domain ".name" on our account but got the email that AWS was unable to register the domain name. Could you help us to resolve the issue and finish creating the domain please?
AWS Support suggested approaching here.
Thank you

Eugene · Answer

Actually, I'm unable to register any of domain names...

Here is the email from AWS:

```
Dear AWS customer,

We recently received an online request from your AWS account to register the following domain name:
***.name
We weren't able to register the domain name. This is because:
We can't finish registering your domain. Contact AWS Support at https://console.aws.amazon.com/support/home#/ for further information.
We apologize for the inconvenience. For more information, contact Amazon Web Services Customer Support.

Regards,
Amazon Route 53
```

Then, support directed me here to repost.aws

xiaoming · Answer

I have the same issue, aws reply me with "Parameters in request are not valid", finally I found that my address includes Chinese character, that is not valid. I change it to English, and succeeded.

Austin_R · Answer

Hello,
There are several possible causes for a domain name registration to fail.
1. The domain name could be already taken.
2. Route 53 does not support the registration of certain domain names with premium prices
3. The domain name may not meet DNS naming requirements, especially domain names containing non-ASCII characters.
4. Invalid contact information: certain contact information is required when registering a new domain. If this information is incorrect, the domain name registration could fail.

It is also worth noting that the AWS Basic Support plan covers registering Route 53 domain names. Please consider opening a case with AWS Support for this issue.
For more information:
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/registrar-tld-list.html
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/DomainNameFormat.html
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-register-values-specify.html

<xxx>.name domain name registration

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