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Hi,
AWS support could definitely help you both to retrieve the logs, understand the root cause of your issue, and possibly fix the existing cluster.
Your best next steps would be to open a Support case, in case you have not yet a Support subscription, consider to upgrade to Developer Support or Business support depending on the urgency of your case.
Without looking at the internal logs or having more detailed information on the situation it is not possible to provide ANY OTHER guidance, sorry.
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