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Unable to configure Amazon Q on Mac - DOA?

0

Downloaded Amazon Q CLI (ver 1.12.2) on macOS 15.5 (24F74).

Tried installing the first time and it gave the error as shown in the image:

installation error

Tried deleting the installation, but it kept giving the error:

delete when open error

There was no indication that Q has been started. Finally, figured out that Q was sitting on the menu bar. Clicked on "Getting Started" and it opens a window "Not Found"

404 error

What steps am I missing that the install is not happening correctly?

asked 7 months ago263 views
3 Answers
0
Accepted Answer

I stopped Q, deleted it, installed it again and now it seems to be working:

~% q doctor

✔ Everything looks good!

  Amazon Q still not working? Run q issue to let us know!
answered 7 months ago
EXPERT
reviewed 7 months ago
0

It looks like you're experiencing several issues with your Amazon Q CLI installation on macOS. Here are some troubleshooting steps to help resolve these problems:

  1. First, try running the q doctor command in your terminal. This built-in diagnostic tool can identify and fix common issues with your Amazon Q installation.

  2. If you're still having problems, check your internet connection as this could affect the installation and authentication process.

  3. For the deletion error you encountered, make sure Amazon Q is completely closed (check the menu bar and quit the application) before attempting to uninstall it.

  4. For the "Not Found" error when clicking "Getting Started," this could indicate an authentication issue or incomplete installation.

  5. Try a complete reinstallation:

  • Ensure Amazon Q is fully closed
  • Uninstall the current version
  • Download a fresh copy and reinstall
  1. If you continue to experience issues, you can report the problem using the q issue command in your terminal.

  2. For help with specific commands, you can use the --help flag (e.g., q --help or q [COMMAND] --help) to see available options and proper usage.

These steps should help resolve the installation issues you're experiencing with Amazon Q CLI on your Mac.
Sources
Installing Amazon Q for command line - Amazon Q Developer
Configuring Amazon Q settings - Amazon Q Developer

answered 7 months ago
EXPERT
reviewed 7 months ago
0

I tried the q doctor command and got the following error:

% q doctor

✘ Auth: Not authenticated. Please run q login

error: Not authenticated. Please run q login
% q login
✔ Select login method · Use for Free with Builder ID
error: dispatch failure
answered 7 months ago

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