Snowball Edge reporting incorrect space

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On the main opshub screen my snowball edge is reporting 84.33 TB total HDD space which is expected. BUT...if I click the manage storage it only shows 4.08 TB total space. It also only shows 4.08 TB total space when I run the following command. Any ideas?

snowballEdge describe-service --service-id s3

output: { "ServiceId" : "s3", "Status" : { "State" : "ACTIVE" }, "ServiceCapacities" : [ { "Name" : "S3 Storage", "Unit" : "Byte", "Used" : 2596786727653, "Available" : 1885070512128 } ],

asked 2 years ago397 views
1 Answer
0

If you have ordered a Snowball Edge device with NFS data transfer option, you will see a discrepancy in Snowball command line vs OpsHub as you described. The Snowball CLI describe-service is reporting the S3 storage capacity only, and the Snowball Service is working on adding the NFS storage as part of the "describe-service" command. The OpsHub is correctly reporting the storage capacity regardless of the data transfer option you have selected during the order (S3 data transfer or NFS data transfer) process.

AWS
Snowday
answered 2 years ago

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