Snowball Edge reporting incorrect space

Question

On the main opshub screen my snowball edge is reporting 84.33 TB total HDD space which is expected.  BUT...if I click the manage storage it only shows 4.08 TB total space.   It also only shows 4.08 TB total space when I run the following command.  Any ideas?

snowballEdge describe-service  --service-id s3

output:
`{
  "ServiceId" : "s3",
  "Status" : {
    "State" : "ACTIVE"
  },
  "ServiceCapacities" : [ {
    "Name" : "S3 Storage",
    "Unit" : "Byte",
    "Used" : 2596786727653,
    "Available" : 1885070512128
  } ],`

Answer

If you have ordered a Snowball Edge device with NFS data transfer option, you will see a discrepancy in Snowball command line vs OpsHub as you described. The Snowball CLI *describe-service* is reporting the S3 storage capacity only, and  the Snowball Service is working on adding the NFS storage as part of the "*describe-service*" command. The OpsHub is correctly reporting the storage capacity regardless of the data transfer option you have selected during the order (S3 data transfer or NFS data transfer) process.

Snowball Edge reporting incorrect space

Relevant content