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I understand you're having trouble with AWS account verification. Here are some common issues and solutions to help you:
- Credit Card Verification Issues:
- Ensure your credit card is verified in the Payment preferences page of the AWS Billing console
- Contact your bank to confirm your contact information is up-to-date
- Ask your bank why your verification might be failing
- Consider using a different credit card if possible
- Phone Verification Problems:
- Make sure you're entering your phone number correctly, including country code and area code
- Check that your phone has good reception and can receive international calls
- Try clearing your browser's cache and cookies or use a different browser
- Restart your phone or try using a different phone number
- Additional Steps:
- Update your billing contact information in the AWS Billing console
- If you continue to experience issues, create a support case:
- Go to AWS Support console and choose "Create case"
- Select "Account and billing support"
- For Type, choose "Account", and for Category, select "Account Activation"
- Explain your issue in detail
- Select "Chat" as your contact method
You can create a support case even if your account isn't fully activated yet. AWS Support should be able to help resolve your verification issues.
Sources
how can verify my account | AWS re:Post
Can't Do the phone verifications for my new Account AWS | AWS re:Post
phone verification | AWS re:Post
account verification aws for cloudfront | AWS re:Post
answered a year ago
I am not receiving the email verification code from AWS. I have checked my inbox, spam, and junk folders, and tried resending the email multiple times, but it does not arrive. Please help me verify my email address so I can access my AWS account for learning purposes.
answered 6 months ago
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