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unable to login to root

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Hi..

I am unable to login to my aws account. When I try creating a new account, i get an error saying the account already exists?

I appreciate help

AWS
asked 3 years ago425 views
1 Answer
0
Accepted Answer

It looks like there might already have been another AWS account created with the email address you are using. If an account was created and closed with this email id more than 90 days ago, the same email id cannot be used to open another account. Please take a look at the below documents

Reopen Account closed within 90 days: https://repost.aws/knowledge-center/reopen-aws-account

Recover password: https://repost.aws/knowledge-center/recover-aws-password

Reference: https://repost.aws/knowledge-center/sign-in-account

AWS
answered 3 years ago
EXPERT
reviewed 2 years ago

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