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Web app on Ec2 is not accessible from some locations

0

I have an app hosted on Ec2 instance .. using the public ip4 to access the app Django website / apache2 server the issue is i can access the app from some devices and other devices can't open it and gives an error page the site can't be reached .. refused to connect ..

Topics
Compute
Tags
Amazon EC2
Language
English
Mahmoud Abdelaziz
asked 2 months ago82 views
1 Answer
0

Hello.

Is the error a timeout error?
If you get a timeout error, please check whether all HTTP access is allowed in the inbound rules of the EC2 security group.
https://repost.aws/knowledge-center/connect-http-https-ec2

For anything other than timeout errors, you should check the application logs to troubleshoot.

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Riku_Kobayashi
answered 2 months ago
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EXPERT
Giovanni Lauria
reviewed a month ago
  • Mahmoud Abdelaziz
    2 months ago

    i tried the above isntructions but still get the same error on some devices i get refused to connect error even on the same network i can access the website from my pc but can't access on mobile phone when i checked the error logs on my server it seems like the request is not reahing the server at all

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