Urgent:- Was unable to take the AWS Cloud Practitioner Exam due to surname mismatch


Hi Team,

Today i was unable to take the AWS Cloud Practitioner exam scheduled at 08:00 am IST to 09:40 am IST due to mismatch between my Account Surname (ie: in short) and the surname in my passport (fullsurname).

Exam:- CLF-C01: AWS Certified Cloud Practitioner


Registration ID : XXXXXXXX

Pearson Vue case id: #XXXXXXXXX

I have tried updating my surname by raising ticket in amazon support,but have not received any reply yet.

Could you please help me in processing the refund or please help with rescheduling the exam as soon as possible.



*Edit: Removed Candidate ID, Registration ID, Pearson Vue case ID — Aimee K.

asked 2 months ago39 views
1 Answer

Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance.

answered 2 months ago

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