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Hello,
I'm sorry to hear you've faced this problem. If you've lost access to your Windows instance and need to recover data, you can always snapshot the instance's root volume, create a new disk from that snapshot, and attach the new disk to a new instance. Here is a doc that will guide you through that process: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-create-an-instance-root-volume-snapshot
I hope this helps. Thank you for using Amazon Lightsail!
-Maxwell
answered 4 years ago
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