Remote Desktop Connection ( account has been locked )

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[Window Title] Remote Desktop Connection

[Content] As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support.

[Expanded Information] Error code: 0xd07 Extended error code: 0x0 Timestamp (UTC): 01/09/25 07:58:45 AM

I am trying to set up Continuous Deployment on my server, but I failed to connect multiple times. As a result, this error appeared, and now I am locked out. I don't know what to do next. Can you help me?

  • Is this a local or AD Account?

  • Is a local

1 Answer
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Accepted Answer

I believe resetting the local password will unlock the account. Hopefully, your EC2 is managed in SSM Fleet Manager. If so, you can follow the following steps to reset the password and unlock the account

https://docs.aws.amazon.com/systems-manager/latest/userguide/fleet-manager-reset-password.html

If its not managed, let me know and we can look at why. thx Gary

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EXPERT
answered 12 days ago

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