My website can't access gif images

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My team created a website that employs the use of "stickers" for comment sections. When trying to use our console to upload gif images, the appear as the broken image icons, and clicking on them gives the link of the gif, which says "access denied": https://wizicontentbucket.s3.amazonaws.com/upload/photos/2025/04/POVtcx8irb3AcvlyPrWn_14_7ce9ff2d86b85deb61bbe837516a318c_image.gif

See area with red square.Enter image description here

What do we do to fix this???

1 Answer
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The "Access Denied" error you're encountering when trying to access your GIF images suggests that there are permission issues with your S3 bucket. To resolve this problem and allow your website to display these images, you'll need to adjust the permissions on your S3 bucket and potentially the individual objects. Here are the steps you should take:

  1. Check your S3 bucket's public access settings. By default, S3 buckets block public access for security reasons. You may need to modify these settings to allow public read access to your images.

  2. Review and update your bucket policy. You might need to add a policy that grants public read access (s3:GetObject) to the specific objects or the entire bucket.

  3. Verify the Access Control List (ACL) settings for the individual GIF objects. You may need to update these to allow public read access.

  4. If you're using server-side encryption on these objects, ensure that your website has the necessary permissions to decrypt them.

  5. Consider using Amazon CloudFront in conjunction with your S3 bucket. This can provide a more secure way to serve your images while still allowing public access.

Remember that making your S3 bucket or objects public has security implications. Only do this if you intend for the content to be publicly accessible. If you only need temporary access, you might want to consider using pre-signed URLs instead.

If you're still encountering issues after making these changes, double-check that your IAM user or role has the necessary permissions, including s3:GetObject and s3:ListBucket actions for the specific bucket and objects.

Lastly, keep in mind that changes to S3 permissions can take some time to propagate. If you've made the necessary changes and are still seeing "Access Denied" errors, try waiting a short while and then refreshing your website.
Sources
S3 Express One Zone - how to get a permmition to display the images on my website | AWS re:Post
Error opening image in s3 bucket | AWS re:Post
Can't Open a Link to download a File | AWS re:Post

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answered a month ago

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