Unable to set up Gmail with Amazon Route 53

Question

Thanks for your help.

I want to setup Gmail google service with my current domain (jhonvalencia.com) but I'm having issues activating it. The situation is as follows, there's a current split happening for a google workspace account I don't own, the person who registered my domain into his google workspace asked me to follow these steps: https://support.google.com/a/answer/12099366?hl=en&fl=1&sjid=18239116273418353132-NA#zippy=%2Cset-up-the-new-google-workspace-account

So I signed in into this separate google workspace (which the owner told me to sign in) to configure my gmail service but I found it is asking to activate the domain for new.jhonvalencia.com (which is strange for me, I guess is because of the split)

![Enter image description here](/media/postImages/original/IMv7jHAwH_QnSKMPnRwm6OOQ)

I have followed the steps to activate the gmail service which is creating MX records in Route 53 and then hitting ***Activate Gmail*** button, and I am getting an error like:

![Enter image description here](/media/postImages/original/IM5fe5f5XQTlauxez3z8epkQ)

The amazon route 53 records I created in a hosted zone look like:
![Enter image description here](/media/postImages/original/IMRLW9_nFKSnuyBj5pcyykSg)

Also, it's worth to say this is my first time I perform this type of migration and I need a little bit of guidance; I have studied DNS in general, I understand how it works, I have tried different things  but I'm struggling in this activation and mainly because of this google workspace split process.

These are posts I have followed to try to make this activation work:
- https://support.google.com/a/answer/6149686?hl=en#zippy=%2Cim-stuck-and-need-help
- https://repost.aws/questions/QUhsSjK09-RQiSiTjyTVMeLQ/route-53-mx-record-for-google-workspace-gmail-doesn-t-work

Thanks for reading!  
Hope everything is well for you.

Answer

Your DNS isn't delegated to Route53 for either `jhonvalencia.com` or for the sub-domain `new.jhonvalencia.com`.

`jhonvalencia.com` is delegated to SiteGround, and there are no NS (or any other records for `new.jhonvalencia.com`).
```
% dig -t NS jhonvalencia.com +short
ns2.siteground.net.
ns1.siteground.net.
```

You don't mention which domain you are using in your Route53 hosted zone, so two cases apply.

1. If you intend to use the domain `jhonvalencia.com`, you need to login to SiteGround and change the name servers to the ones provided by Route53 (their are 4 of them).
2. If you intend to use the domain `new.jhonvalencia.com`, then you need to login to SiteGround and delegate the sub-domain `new` in the zone `jhonvalencia.com` to Route53. You do this by creating 4 NS record in `jhonvalencia.com` for `new.jhonvalencia.com` and fill in the four Route53 name-servers for `new.jhonvalencia.com` into those.

Then you have to wait for this to replicated on the Internet - which could take up to a few days.

Unable to set up Gmail with Amazon Route 53

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