Can I pay for the December bill in January? / Can I postpone Bill's payment date this month?

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Legal issues such as relocation of workplaces prevented me from paying bills this month.

but I want to use AWS without stopping.

Is there a way to solve this?

1 Answer
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While AWS does not offer long-term payment extensions or payment plans, there are a few options you can consider in your situation:

  1. Temporary payment arrangement: You can request a temporary payment arrangement by creating a case in the AWS Support console. This request will be subject to internal review and approval by AWS. While this is not guaranteed, it may provide some flexibility in your payment timeline.

  2. Contact AWS Support: If you're facing unique circumstances, such as legal issues related to workplace relocation, it's best to create an AWS Support case explaining your situation. Select "Account and Billing Support" when creating the case. AWS Support may be able to provide guidance or options specific to your circumstances.

It's important to note that AWS typically expects payment for services rendered in the billing period they occurred. Delaying payment to the following month is not a standard practice. To ensure continuous use of AWS services without interruption, it's crucial to address the payment issue as soon as possible.

Remember, while AWS aims to work with customers facing difficulties, they do not provide long-term payment extensions. It's in your best interest to resolve the payment issue promptly to avoid any potential service interruptions or account restrictions.
Sources
Request a payment extension or arrangements on an AWS bill | AWS re:Post
Troubleshoot payment issues in the AWS Billing and Cost Management console | AWS re:Post
Reviewing your monthly billing best practices - AWS Billing

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answered 2 months ago
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