Monitor the health of phone numbers in Amazon Connect - Failure

Question

Hi
Im following the steps provided [here](https://aws.amazon.com/blogs/contact-center/monitor-the-health-of-phone-numbers-in-amazon-connect/)
Which appear to be fairly simple - But i am constantly getting a failure message and '00000' returned.
Can anyone confirm this process should still work - or how to figure out how to get mor information on what is failing - or an alternative solution to check that lines are operational.
Ive tried multiple formats for the WAV file - various numbers etc, but with no avail.
Thanks.

PabloM · Answer

I need access to this Official AWS blog post associated:

https://aws.amazon.com/blogs/contact-center/monitor-the-health-of-phone-numbers-in-amazon-connect/

and get 404, no longer available ...

I don't understand.

I need to deploy **this** official AWS solution due to client requirements and it has disappeared without informing about alternatives, etc.

dmacias · Answer

If you call the flow directly do you hear the wav file play?

david

Monitor the health of phone numbers in Amazon Connect - Failure

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