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Mobile phone call alert from AWS

0

I want to enable the notification for mobile phone call alert in AWS. So any job fails, any alert/notification from AWS services (for priority alerts) I want a auto generated phone call to be triggered. I understand that using SNS service, we can enable SMS option. But is there a way to get a phone call as well? 1.If so, what is the AWS native service for that? 2.How to use it and what are the pre-requisites? 3.If not, is there any AWS marketplace product that can be used? 4. Has anyone implemented it and how much reliable it is? Can it be implemented in a production system to alert on production job failures?

Topics
Management & GovernanceFront-End Web & MobileApplication IntegrationServerlessCompute
Tags
AWS Management Console Mobile ApplicationMobile HubAmazon Simple Notification Service (SNS)Call Center OperationsJob Scheduling
Language
English
AWS-User-7169533
asked a year ago913 views
1 Answer
0

Yes, you can use the Amazon Connect outbound call API along with an Amazon Lex bot to call a number and read out the alert.

The following example is similar though it reads out a static message. https://aws.amazon.com/blogs/publicsector/creating-outbound-calling-solution-pandemic-using-amazon-connect/

In your case, it would need some modification to read out dynamic message content i.e. the alert Hoping though that you get an idea of how to use the Amazon Connect outbound call API along with a Amazon Lex bot for your use case.

Kishan
answered a year ago

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