Error: Unable to complete operation. Please try again when running notebook instance in sagemaker

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Hi,

I am facing an issue with running notebook instance even though I have received 1 quota for the specific gpu that I intend to use for the notebook. I request for any assistance here.

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asked 21 days ago122 views
1 Answer
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Facing issues with running a notebook instance in AWS SageMaker, even after receiving the necessary GPU quota, can be frustrating. Here are some steps and checks you can perform to troubleshoot and hopefully resolve the issue:

1. Check Service Health Dashboard Before diving into more detailed troubleshooting, check the AWS Service Health Dashboard to see if there are any ongoing issues with AWS SageMaker in your region. Sometimes, service interruptions or maintenance can affect your ability to launch or operate notebook instances.

2. Verify Quotas and Limits You've mentioned that you have received 1 quota for the GPU. It's good to double-check this:

  • Navigate to the Service Quotas section in the AWS Management Console.
  • Check to ensure the quota is not only allocated but also active for your specific GPU type in the region you are trying to launch your notebook.

3. Inspect IAM Permissions Ensure that your IAM user or role has the necessary permissions to launch and operate SageMaker notebook instances. You might need permissions not just for the notebook itself but also for related services like EC2 (since SageMaker uses EC2 instances under the hood).

4. Review Instance Type Availability Sometimes, specific instance types (including GPU instances) might not be available in the region or availability zone you're trying to launch in due to high demand. Try:

  • Switching to a different availability zone within the same region.
  • Choosing a different instance type that meets your GPU needs.

5. Resource Limits in VPC Check if there are any network restrictions or limits in your VPC that might be preventing the notebook instance from launching. This includes:

  • Security group rules: Ensure the security group attached to your notebook allows necessary inbound and outbound traffic.
  • Network ACLs: Verify that your network access control lists (NACLs) are not overly restrictive.

6. Check the Notebook Instance Settings

  • Review the configuration of your notebook instance. Make sure that there are no misconfigurations, such as incorrect subnet or endpoint settings.
  • Ensure that the SageMaker role associated with the notebook has the necessary access to other AWS resources and services it might interact with.

7. Examine CloudWatch Logs Look at the logs in Amazon CloudWatch for your SageMaker notebook instance. Any error messages or warnings there can provide clues as to what might be going wrong.

8. Attempt a Reboot or Re-create the Instance If none of the above checks resolve the issue:

  • Try stopping and restarting the notebook instance.
  • If that doesn’t work, consider deleting the notebook instance and creating a new one, possibly with different settings or in a different availability zone.

9. Contact AWS Support If you continue to experience problems despite these troubleshooting steps, it might be helpful to contact AWS Support. Provide them with all the details, including any error messages you’ve received and what troubleshooting steps you’ve already attempted.

By methodically following these steps, you should be able to identify the root cause of why your SageMaker notebook instance is unable to launch and hopefully resolve the issue.

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answered 21 days ago

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