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This site can’t be reached

0

Hello Team

I am getting an issue regarding my website as ''This site can’t be reached rankotech.com took too long to respond.'' I am getting this issue from past 24 hours. I have made all the necessary payments and have tried the Enter image description here best of my knowledge to fix this issue. But I am unable to solve this. Please make this issue ASAP.

Thanks

Topics
ComputeDevOpsManagement & Governance.NET on AWS
Tags
Website ProvisioningAmazon LightsailDevOpsAWS Account Management.NET on AWS
Language
English
rePost-User-2378229
asked a year ago301 views
2 Answers
0
Accepted Answer

Hello,

Thank you for using LightSail.

To answer your question, we require details that are non-public information i.e details that are specific to your AWS account. Hence, please open a support case with AWS using the following link

AWS
yujie
answered a year ago
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EXPERT
Giovanni Lauria
reviewed 25 days ago
  • rePost-User-2378229
    a year ago

    Hello

    Thanks for your concern on this topic. Let me know what type of information i.e details you want me to avail you to get this issue fixed. I'm ready to serve my best.

    Thanks

0

Hello,

After some DNS requests, It seems that your domain name www.rankotech.com is pointing on an EC2 instance directly. Please check if there was a change on the security group linked to your instance, check also if your http server is still running on it. Please check also that your instance is in a public subnet.

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Sylvain_BRUAS_TeamWork
answered a year ago
  • rePost-User-2378229
    a year ago

    Hello Sylvain,

    Thanks for your reach. As I am new to AWS and don’t to much about this and about fixing. Earlier the setup was done by a freelancer. And I don’t have any idea about how to fix on this issue. Can you please guide me in the more precise way.

    Thanks

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