Namecheap doesn't like AWS DNS Records - WorkMail / SES

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I am trying to add a domain for use with WorkMail. I'm following the directions for confirm domain ownership, WorkMail configuation, Improved Security, and Improved email delivery. I purchased my domain using Namecheap and I am configuring the DNS records using Namecheap's Advanced DNS.

The first issue I have run into is that any record it would like me to add that uses the name of the domain ends in a '.'

For example it would like to add the TXT record "_amazonses.mydomain.com." Namecheap's DNS does not seem to like that '.' at the end of the domain and it says the record cannot be saved. If I remove the '.' Namecheap will save the DNS record, but the WorkMail domain status reports that they have failed.

Thank you for your help

Jeff
asked a month ago89 views
1 Answer
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Hi,

It's okay that some companies strip the ending dot from your FQDN; all browsers do the same. A change to a DNS record can take up to 72 hours to propagate worldwide, although it typically takes a few hours. Give it some time, and then check the WorkMail domain status again.

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EXPERT
answered a month ago
  • Thank you for your response - I've resolved some of the issues. Records WorkMail said to add like "autodiscover.mydomain.com." I just added as "autodiscover" and removed the domain at the end. Now the only records that are not verified ones that only contain "mydomain.com." as the record key.

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