PNG Document Upload Fails

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I did a screen capture of a PDF as a .PNG and tried to upload it and it fails with the error banner saying
image/jpeg, image/png ???

dheinz
asked 5 years ago256 views
3 Answers
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Sorry to hear this. JPG/PNG drag and drop should work. Will look internally whether there's a reason it might not be working.

By the way, screen grabbing a PDF typically creates a low quality copy of the image and reduces the performance you'll see from Textract. Instead, try converting the PDF to a JPG or PNG with Mac OS preview (or equivalent on Windows/Linux).

You can also put the PDF directly through Textract if you use our Asynchronous API. We're working on adding this functionality directly to our console.

answered 5 years ago
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+1, same problem here.

PNG & PDF upload fails.

answered 5 years ago
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+1

answered 5 years ago

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