AWS Amplify "Connection to website not secure"

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I have my frontend website hosted on AWS Amplify. The framework is NextJS.

Occasionally our users are encountering a weird error - "The Connection to www.<domain>.com is not secure. You are seeing this warning because site does not support HTTPS".

I can confirm that I do have the SSL certificate registered in AWS Certificate Manager for both <domain>.com as well as www.<domain>.com URLs. I can see thier CNAME entries in Route53.

Any help would be highly appreciated.

  • Are your users on any sort of unusual network environment -- hotspot or something that might be sending them to a captive portal?

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