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Cant login to sendy after changing email provider from privateemail.com to microsoft business email

0

I just recently changed email provider from privatemail.com to microsoft. my domain stayed on namecheap but i changed the dns record so messages go directly to microsoft now. Now i received a message from amazon saying dkim signin was disabled for this domain in dns records i dont know if this has to do with the fact that i cannot login to sendy.co but i copied and pasted back the 3 Cname records back in name cheap..

Can somebody help me out with this, i need to investigate how i can log back in to sendy.co with my domain and login

Thank you

Topics
DatabaseFront-End Web & MobileBusiness ApplicationsNetworking & Content Delivery
Tags
Microsoft SQL ServerAmazon Simple Email ServiceDomain Name System (DNS)
Language
English
rePost-User-0931580
asked a year ago208 views
1 Answer
0

The three CNAME records (which it sounds like you may have temporarily removed) are used to prove to SES that you own your domain and are authorizing SES to send authenticated mail using your domain in the From header of your messages. Removing the records will cause the domain to become unverified.

After adding the DKIM records back to DNS you may need to wait for a period of time that is greater than the TTL (Time to Live) for your NameCheap DNS records. Go to the SES console and switch to the region in which you have verified your domain identity. Navigate to 'Verified identities', click on your domain identity, and then to the right of 'DomainKeys Identified Mail (DKIM)' click the 'Retry' button.

If the domain fails to verify, please contact AWS Support to allow them to help you troubleshoot.

If you are having trouble configuring and using the Sendy application, please locate their Contact & Support information on the bottom of their web page.

AWS
Jesse_T
answered a year ago

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