System Error on AWS Cloud Quest:DataAnalytics modeul Real-TIme Data Processing

Hi Sabrina,

I went in to SkillBuilder and enrolled in the AWS Cloud Quest Data Analytics course, and was able to launch that particular module successfully. Can you check now if it has been fixed on your end and you are able to access it?

If it is still not working for you, I recommend that you reach out to AWS Training with the methods below to get help with the issue you are having so they can help you sort that out:

Contact AWS Training Support directly:

1. Via Skill Builder Support Form:

   • Log into AWS Skill Builder
   • Click your profile icon (top right)
   • Select "Help" or "Contact Support"
   • Submit a support ticket with:
     • Course name: AWS Cloud Quest - Data Analytics
     • Module: Real-Time Data Processing
     • Error message: "Labs Unavailable Due to a system error"
     • How long you've experienced the issue (1 week)

2. Via AWS Training Contact Page:

   • Go to AWS Training Contact Us
   • Select "AWS Skill Builder" as the topic
   • Describe your issue

3. Via AWS Support Center (if you have an AWS account):

   • Go to AWS Support Center
   • Create a case
   • Category: Account and Billing → Training and Certification

Providing Feedback on Skill Builder Modules

For general feedback or issues with Skill Builder content:

• Use the feedback button within each Skill Builder course/module
• Contact AWS Training Support using the methods above
• Mention specific module names and what feedback you want to provide