Active Data Exchange subscription not visible in Marketplace; API calls failing

Based on the information available, there appears to be a discrepancy between your Data Exchange subscription status and Marketplace visibility. Here are some key points to understand about AWS Data Exchange subscriptions:

When you subscribe to a product in AWS Data Exchange, the subscription should appear on your AWS bill according to the payment schedule as part of your AWS Marketplace charges. Active subscriptions grant you access to view and export all of the product's data sets during the subscription duration.

You can view all of your active product subscriptions and their auto-renewal status on the Subscriptions page of the AWS Data Exchange console. This is separate from the AWS Marketplace Management Portal view.

For subscription verification requirements (effective April 8, 2025), providers must review and approve subscribers for their products. If a subscription request hasn't been approved yet, this could potentially cause access issues.

If your subscription shows as active in Data Exchange but isn't visible in Marketplace, and your API calls are failing, this suggests a synchronization issue between the two services. I recommend:

1. Verifying that the subscription has been fully processed and approved by the provider
2. Checking if there are any pending subscription verification requirements
3. Contacting AWS Support directly, as this appears to be a technical issue requiring investigation into your specific account and subscription status

The mismatch between the two interfaces preventing API access is not a standard behavior and would require AWS Support to investigate the underlying cause.
Sources
Product subscriptions in AWS Data Exchange - AWS Data Exchange User Guide
Subscription verification for providers in AWS Data Exchange - AWS Data Exchange User Guide