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Amazon Q Business - chatSync method not accessible via API

1

Hi There,

I was able to log in with a user on the console and able to use the web experience and chat. However, when I use the same user account to call the QBusineesClient chatSync Method I get an error "User is not authorized for this service call."

Can you please advise how to solve this issue?

I called STS getCallerIdentity to see the role assumed and that has access to perform this QBusiness:* and used the I am policy simulator as well to verify, the role is allowed to perform the action chatSync.

Thanks

Topics
Machine Learning & AIBusiness ApplicationsSecurity, Identity, & Compliance
Tags
Amazon QAWS Identity and Access ManagementAmazon Q BusinessIAM PoliciesSecurity, Identity, & Compliance
Language
English
asked 2 years ago2K views
2 Answers
1

Please have alook to the code repo : https://github.com/aws-samples/custom-web-experience-with-amazon-q-business

answered 2 years ago
0

Tried that, still getting the error

resulted in a 403 Forbidden response: {"message":"User is not authorized for this service call."} AccessDeniedException (client): User is not authorized for this service call. - {"message":"User is not authorized for this service call."}

answered 2 years ago
  • Anthony Shuba
    9 months ago

    Were you ever able to get this working? We have the same use case and have been down seemingly every path, but still can not get the Chat or ChatSync APIs to work. Continue to get the "User not authorized..." message.

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