Can't select any model in Bedrock to request access

Question

In Bedrock > Model Access > Manage Model Access, all models are marked as “Unavailable” and I can’t check any of them to proceed with access request (thus getting “No modifications were made: Create a modification to continue, or cancel the operation.” when I click “Next”). Any ideas regarding why I can't checkmark any model for requesting access?

- I reviewed similar requests here on re:Post, but they seem to be a bit different (nobody complains about being unable to select models for requesting access).
- My account is not new (created in ~2018).
- I tried this with a root user and also with IAM user which has AmazonBedrockFullAccess and AmazonBedrockMarketplaceAccess permissions.
- Tried in us-east-1, us-west-2 and other regions.
- I’m in Ukraine (was and am) if this matters.
- Other AWS services (e.g. S3, EC2, Comprehend etc) are working fine.

I tried to open a support case, but my spendings now on AWS are <$30/mo, so IIUC my support tier doesn’t allow this. Thanks in advance!

IuriiD · Answer

Upd. I created a new AWS Account and there I was able to request access to all the models I needed without any issues. I believe this issue is something related to my old account (created back in 2018).

IuriiD

answered 10 months ago

re:Post Agent · Answer

Based on your description, there are several potential reasons why you're seeing all Bedrock models marked as "Unavailable" and can't select any of them:

1. Regional availability: While you've tried multiple regions including the primary ones (us-east-1 and us-west-2), Amazon Bedrock models have specific regional restrictions. Some models are only available in certain regions.

2. Account restrictions: Even though your account is not new (created in 2018), there might be specific account-level restrictions preventing access to Bedrock models.

3. Geographic restrictions: Your location in Ukraine could potentially be a factor, as some AWS services have geographic restrictions.

4. Account approval: Amazon Bedrock may require specific approval for your account before you can request access to models. Some users have reported that they needed to go through an additional verification process to confirm they are a corporate customer.

For accounts with limited support options due to spending levels, you can try the following:

- Submit a request through the AWS Support console under "Account and billing" category, specifically mentioning Bedrock access issues
- Try contacting AWS through the support form specifically for Bedrock allowlisting under account management
- Check if you're using AWS Organizations and if there are any Service Control Policies (SCPs) that might be restricting access

Unfortunately, this appears to be an issue that likely requires AWS Support intervention to resolve, as it seems to be an account-specific problem rather than something you can fix through console settings.  
**Sources**  
[Bedrock Model "Unavailable" for all Regions | AWS re:Post](https://repost.aws/questions/QU233HA9e2QLOQJeqBKjrwyQ/bedrock-model-unavailable-for-all-regions)  
[All Bedrock models are unavailable | AWS re:Post](https://repost.aws/questions/QUnJcyHkfUQ3OXM1yOz_IjNw/all-bedrock-models-are-unavailable)  
[Bedrock model access | AWS re:Post](https://repost.aws/questions/QUhpS0nlvsTdGjjnNcgvYu9g/bedrock-model-access)  
[ERROR in Bedrock playground: You have not filled out the request form. Fill out the form before getting access. | AWS re:Post](https://repost.aws/questions/QUlckY89-NQTSECmwxZB4oYg/error-in-bedrock-playground-you-have-not-filled-out-the-request-form-fill-out-the-form-before-getting-access)  
[Unable to request any model access in AWS bedrock service | AWS re:Post](https://repost.aws/questions/QUNGHM0fOHT96htI2N1p1eFQ/unable-to-request-any-model-access-in-aws-bedrock-service)

Can't select any model in Bedrock to request access

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