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Hello.
Is your AWS account contracted in China?
I did a little research and it seems that Claude etc. cannot be used in China.
Therefore, Claude may not be enabled even through Amazon Bedrock.
https://www.reddit.com/r/China/comments/1b3k720/why_major_gen_ai_services_such_as_gemini_claude/
https://www.swiftask.ai/blog/access-claude-21-from-china
This could be an issue with your AWS account, so I recommend opening a case with AWS Support under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html
I greatly appreciate the valuable solutions provided for my post. I opened a case with AWS Support and get replied that THERE IS RESTRICTIONS ON AWS ACCOUNT on bedrock service (i.e. Some of the base models on Bedrock are only available in specific regions). Thanks for your generous help.
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hi,same problem, any solution?