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S3 Outage in US-East-2

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Our PROD is DOWN - outage in US-East-2 on S3 endpoints, both on Web and via AWS CLI. Service dashboard shows all green. Please advise.

Edit - seems to be back up now after ~20 minutes of chaos

s3outage

s3cli

asked 2 years ago136 views

1 Answer
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In scenarios where the AWS Health Dashboard shows all services as operational, yet you are experiencing specific issues, it’s recommended to create an AWS Support ticket. Selecting the appropriate severity level will help you gain detailed insights into what may have occurred during the affected period.

While AWS re:Post is a helpful resource, it won’t provide account-specific information or details about issues related to particular buckets or partitions. If enterprise or business support plans seem too costly, consider at least the Developer Support plan. This level can still provide valuable insights into the root cause of problems, enabling you to strengthen resilience within your production systems.

answered 2 years ago

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