From my location to AWS network I am getting high latency

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I use apps(Valorant) which use AWS and give me high latency which should not happen and I don't know how to report it to aws as the game support saying they cant help with this

From my location CCU(Kolkata) to ap-south-1(Mumbai) anl ISP has this issue generally I get 25-27 ping but on some days it goes 50 Here are 2 screenshots to 3.6.0.0 for sample:

With issue: With Issue Without issue: Without issue

L
asked 8 months ago241 views
1 Answer
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The challenge here is that the internet is a collection of networks all managed by different parties. There's not a central place where you can work on issues like this that are likely caused by specific internet networks behaving in ways which are detrimental to your network traffic. As an example, one network provider might choose to route traffic in a way which is longer for you but cheaper for them.

If you'd like AWS to investigate (and that's a good place to start) then you will need to create a request with the support team.

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EXPERT
answered 8 months ago
  • I know but the 8th hop is aws's hop has getting me 3ms and from there its aws internal routing using mpls till 5th hop is my isp and from 6th hop is aws the 9th hop / 10 hop has the latency difference from nearly every isp as all route to nearest aws edge

    and I don't know how to get aws's attention on this cause I'm not aws customer just a user

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