Exam with PSI could not verify ID


I have an exam booked for 13:00 WAT today 17th-09-22 with PSI. during the check in, the proctor said the name on my ID (Popoola Olayinka Israel) is not the same as appeared on the portal (Popoola Israel). i presented 4 means of Identification, but unfortunately, all are with the middlename. I was unable to sit for the exam. On the demographic page of AWS training, there is no slot for middlename, hence the confusion. What do I do next. I hope I wont have to pay another exam fee for this.

Kindly advise and help

asked 2 months ago17 views
1 Answer


Please reach out to the AWS Certification Support Team here: https://support.aws.amazon.com/#/contacts/aws-training

Unfortunately there is no assistance that can be provided through re:Post.

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answered 2 months ago

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