AWS hosted site is down. Trying to recover data. Cannot find the account.
I am inheriting a GitLab instance hosted by AWS. The account went dark in the last month and I can't find out which account was responsible for hosting it. I do know that the DNS resolves to 188.8.131.52, that GitLab was not hosting it themselves, and that it might be GoDaddy reselling AWS or an internal AWS account which has not yet been discovered.
I spoke with AWS Customer Support and they said to post here and that they could not identify the account for me.
How can I find the account and get the data?
Cheers, Joe Gorse
That IP is from AWS GovCloud, if that helps you narrow down options. https://aws.amazon.com/govcloud-us/
Amazon Technologies Inc. AT-88-Z (NET-160-1-0-0-1) 184.108.40.206 - 220.127.116.11 Amazon.com, Inc. AMAZON-EC2-USGOVCLD (NET-160-1-0-0-2) 18.104.22.168 - 22.214.171.124
That is an unfortunate response.
How would one report abuse done in your company's name if someone were to setup a fraudulent site on AWS? I would think that there would be a mechanism for identifying and forwarding the contact information to those who can prove ownership of the Domain and Company Name (DNS registry and Business Registration).
That there is not a way to do this seems like a serious issue.
If someone were to setup a fraudulent site on AWS in your company name, you can report it to aws abuse team; check out this article on how to report: https://aws.amazon.com/premiumsupport/knowledge-center/report-aws-abuse/
However, AWS cannot disclose any account or resource ownership information to anyone due to security / privacy reasons, but if you believe this should be reported, you can do it through "report abuse" form: https://support.aws.amazon.com/#/contacts/report-abuse
In this case, AWS will not be able to provide the account number. You would have to know the account root e-mail address, see https://aws.amazon.com/premiumsupport/knowledge-center/forgot-aws-sign-in-credentials/ for tips. Otherwise I would urge you to contact the reseller/owner and work out access through them.
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