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Connectivity Issue with ns-1259.awsdns-29.orgon Amazon Route 53

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Hello,

I am experiencing a connectivity issue with one of the DNS servers provided by Amazon Route 53. I have been given four DNS servers, but I am unable to reach ns-1259.awsdns-29.org.The other three servers respond to pings, but this one does not. Could you please help me resolve this issue?

Thank you.

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asked 2 years ago154 views

1 Answer
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I understand you're experiencing connectivity issues with one of the Route 53 DNS servers, specifically ns-1259.awsdns-29.org. This situation, while concerning, is not uncommon and doesn't necessarily indicate a significant problem with your DNS setup. Here are some key points to consider:

  1. Route 53 is designed with redundancy in mind. The fact that three out of four nameservers are functioning correctly means your DNS resolution should continue to work reliably.

  2. The inability to ping a specific nameserver doesn't always mean it's not functioning. Some DNS servers may be configured not to respond to ICMP ping requests for security reasons.

  3. It's possible that there could be a temporary issue with that specific nameserver or a routing problem between your network and that server.

To troubleshoot this issue:

  1. Try testing connectivity from different networks or geographic locations if possible. This can help determine if the issue is specific to your network or more widespread.

  2. Use DNS lookup tools (like dig or nslookup) to check if the nameserver is responding to actual DNS queries, even if it's not responding to pings.

  3. Check the AWS Service Health Dashboard for any announcements related to Route 53 or DNS services in your region.

  4. Monitor the situation over time. Sometimes these issues can resolve themselves as AWS performs routine maintenance and updates.

If the problem persists for an extended period (several days), you may want to contact AWS support for further assistance. However, as long as the other three nameservers are functioning correctly, your DNS resolution should remain robust and reliable due to the built-in redundancy of Route 53.

Remember, Route 53 is designed to be highly available and resilient, with multiple nameservers provided for each hosted zone to ensure continued operation even if one nameserver experiences issues.

Sources
IPv6 connectivity issue with specific Route53 NS record (ns-878.awsdns-45.net) | AWS re:Post

answered 2 years ago

EXPERT

reviewed 2 years ago

EXPERT

revised 2 years ago

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