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Error while receiving messages from .com.mx senders workmail

0

I'm receiving failure notifications where I try to send an email configured with workmail, I can receive from gmail.com but I can't with yahoo.com.mx, I have configured the steps from the documentation.

550: Please turn on SMTP Authentication in your mail client. sonic305-22.consmr.mail.ne1.yahoo.com [66.163.185.148]:36392 is not permitted to relay through this server without authentication. the configuration is throwing correct parameters as far as I can see. (image attached) Enter image description here

I updated it on 4/29/2024 since I'm facing same issues now for gmail as well, sometimes it arrives to workmail: Enter image description here and sometimes it throws an error in the sender inbox email: Enter image description here

Let me know if you can guide me for any missed configuration.

Topics
Business Applications
Tags
Amazon WorkMail
Language
English
Jesus
asked 9 months ago170 views
1 Answer
0

I resolved it. What I found is that in the domain hosting service, I had 2 MX records (as displayed in the image), 1 created by them, and the other created by me following AWS steps, so there was a conflict, I dropped the one created by my hosting service and now I'm able to receive and send emails from workmail, no further problems I found, so will be testing the functionality now, hope this can help someone.

Jesus
answered 9 months ago

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