I am unable to log in because a 403 error

Question

Hello,

I am unable to log in because a 403 error occurs when accessing the "https://000013600000.signin.aws.amazon.com/console" page from the IP address  115.139.000.000.

Also, 115.139.000.000 is the IP address I am currently using.
Please check and assist.

Also,
https://signin.aws.amazon.com/signin?client_id=arn%3Aaws%3Asignin%3A%3A%3Aconsole%2Fcanvas&redirect_uri=https%3A%2F%2Fap-southeast-2.console.aws.amazon.com%2Fconsole%2Fhome%3FhashArgs%3D%2523%26isauthcode%3Dtrue%26nc2%3Dh_ct%26src%3Dheader-signin%26state%3DhashArgsFromTB_ap-southeast-2_f07b95f4a7974da7%26useDefaultRegion%3Dtrue&page=resolve&code_challenge=nK04CESuqTzUnE7NOXUc4iL5kvJtq9j42JAus3_s-30&code_challenge_method=SHA-256&backwards_compatible=false&scope=openid
=> 403 error

Thank you.

re:Post Agent · Answer

Hi,

I understand you're experiencing a 403 error when trying to log in to your AWS account. This issue can occur for several reasons, and I'll provide some steps to help you resolve it:

1. Clear your browser's cookies and cache. Sometimes, stored data can interfere with the login process.

2. Try using a different web browser or an incognito/private browsing window. This can help rule out browser-specific issues.

3. Ensure you're using the correct login URL. The URL you provided (https://966131365042.signin.aws.amazon.com/console) seems to be an account-specific URL. Try using the general AWS sign-in page: https://signin.aws.amazon.com/signin

4. Double-check your login credentials, making sure you're using the correct email address and password associated with your AWS account.

5. If you're using an IAM user account, verify that you have the necessary permissions to access the AWS Management Console because in some cases there might be an identity-based policy that denies access to all AWS actions in the account when the request comes from principals outside the specified IP range.

6. Check if there are any IP restrictions or security group rules in place that might be blocking your current IP address (115.139.183.239).

7. Verify that your AWS account is fully activated and in good standing. There might be issues related to billing or account status.

8. If you're still unable to log in, you may need to contact AWS Support for further assistance. They can investigate any specific issues preventing your login and help with account recovery if necessary.

Remember to have your account details ready when contacting support, including your account ID and any error messages you've encountered.  
**Sources**  
[AWS: Denies access to AWS based on the source IP]
(https://docs.aws.amazon.com/IAM/latest/UserGuide/reference_policies_examples_aws_deny-ip.html)
[First time log in to AWS console. Unable to log in | AWS re:Post](https://repost.aws/questions/QUVouCsPsKQmaZxIobDV-AZw/first-time-log-in-to-aws-console-unable-to-log-in)  
[can't login aws account | AWS re:Post](https://repost.aws/questions/QUY0NdrNxITBWvTm6oBiAVkg/can-t-login-aws-account)  
[issue login to AWS account | AWS re:Post](https://repost.aws/questions/QUl-Q9hsQ2Q464-N9QtIYeqQ/issue-login-to-aws-account)

I am unable to log in because a 403 error

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