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Hello,
I hope you're doing well.
Thank you for reaching out to us with your concern.
The error usually happens because of console issues or the user/role , who is trying to access the configuration may lack with permission. It may also due to session timed out. As we have only limited information, we can't find the actual cause of the issue. sry for the inconvience caused. To troubleshoot further, could you please share the screenshot of the error ?
Having said that, I would request you raise a support case ticket, where we can go deep dive into the issue to find out the actual root cause.
answered 2 years ago
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The solution was to delete cookies and session storage in the browser.
answered 2 years ago
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Thanks for the reply. I have updated the original question with screenshots and additional information.